Terms of Service

Please read these Terms of Service (“Terms”) carefully. By creating an account, generating an API key, or otherwise using the Services, you agree to these Terms on behalf of yourself and the organization you represent.

1. Agreement to Terms

These Terms are a binding legal agreement between you (“Customer”, “you”) and Silaar LLC (“Silaar”, “we”, “us”). If you are accepting on behalf of an organization, you represent that you have authority to bind that organization, and the terms “you” and “Customer” include that organization.

If you do not agree to these Terms, do not access or use the Services.

2. Definitions

• “Services” means the Silaar B2B API Gateway, website, dashboard, and related documentation.
• “API” means the application programming interfaces and endpoints we make available.
• “API Keys” means the unique credentials issued to you to authenticate API requests.
• “Plan” means a subscription tier with defined usage limits and pricing.
• “Third-Party Sources” means external e-commerce platforms and data providers whose data may be accessible via the Services.

3. Eligibility & Authority

You must be at least 18 years old and able to form a binding contract. You represent that you will comply with all applicable laws and regulations, including U.S. export controls, economic sanctions (including OFAC), and the laws of any jurisdiction where you operate.

You must not be located in, under the control of, or a resident of a country subject to comprehensive U.S. sanctions, or be listed on any U.S. government restricted-party list.

4. Accounts & Security

• You must provide accurate registration information and keep it current.
• You are solely responsible for the confidentiality and use of your API Keys and account credentials. Keep them secret — treat them like passwords.
• You are responsible for all activity under your account and API Keys. Notify us immediately of any unauthorized use or security breach at legal@silaar.com.
• We may require additional verification (including KYB/KYC) before enabling paid features or higher limits.

5. License & Use of the Services

Subject to your compliance with these Terms and payment of applicable fees, Silaar grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes during the subscription term.

Data accessed through the Services originates from Third-Party Sources. Silaar acts as a conduit and gateway. We do not warrant the accuracy, completeness, legality, or availability of Third-Party data, and you must comply with the terms of the underlying sources. You are solely responsible for your use of such data.

6. Acceptable Use Policy

You must comply with our Acceptable Use Policy, incorporated here by reference. In summary, you must not use the Services for any illegal, infringing, harmful, fraudulent, or abusive purpose, including any prohibited category listed in that Policy.

7. Fees, Payment & Taxes

• You agree to pay all fees for the Plan you select, as displayed at checkout or in the dashboard. Fees are billed in advance in U.S. dollars.
• You authorize us and our payment processor to charge your selected payment method for all amounts due. If a charge fails, we may suspend the Services until payment is resolved.
• Unless stated otherwise, fees are exclusive of taxes. You are responsible for any sales, use, VAT/GST, or similar taxes, except taxes based on Silaar’s net income.
• Refunds are governed by our Refund & Cancellation Policy.

8. Usage Limits & Overage

Each Plan specifies daily and monthly request limits and a maximum queries-per-second (QPS) rate. If you exceed your Plan’s included requests where overage billing applies, you will be charged at the published overage rate. We may throttle, queue, or reject requests that exceed your rate limits, and may suspend abusive traffic without notice.

9. Intellectual Property

We retain all right, title, and interest in the Services, including all software, documentation, trademarks, and underlying technology. These Terms grant you no rights to our intellectual property other than the limited license in Section 5.

You retain all rights to the data you submit. You grant us a limited license to process your data solely as needed to provide, secure, and improve the Services, as further described in our Privacy Policy and Data Processing Agreement.

10. Data & Privacy

Our handling of personal data is described in the Privacy Policy. Where we process personal data on your behalf, the parties’ respective obligations are governed by the Data Processing Agreement.

11. Disclaimers

EXCEPT AS EXPRESSLY SET OUT HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SILAAR AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA FROM THIRD-PARTY SOURCES WILL BE ACCURATE, COMPLETE, OR TIMELY.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SILAAR OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES, WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

SILAAR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO SILAAR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Silaar and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms or applicable law; (c) your violation of any third-party rights, including those of Third-Party Sources; or (d) your breach of the Acceptable Use Policy.

14. Term & Termination

• These Terms begin when you first use the Services and continue until terminated.
• You may cancel your subscription at any time from the dashboard. Cancellation takes effect at the end of the current billing period (see Refund Policy).
• We may suspend or terminate your access immediately if you breach these Terms, create risk or legal exposure for us, fail to pay fees, or engage in prohibited use.
• Upon termination, your license ends, all API Keys are revoked, and you must cease using the Services. Provisions that by their nature should survive (including Sections 9–13 and 16) will remain in effect.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, U.S.A., without regard to its conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming for any dispute not subject to the arbitration provision below.

Informal resolution. The parties will first attempt to resolve any dispute informally for at least 30 days.

Arbitration. Except for disputes that may be brought in small-claims court and requests for injunctive relief, any dispute will be finally resolved by binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules, before a single arbitrator in Wyoming (or another mutually agreed location). Judgment on the award may be entered in any court of competent jurisdiction. EITHER PARTY MAY BRING A CLAIM IN SMALL-CLAIMS COURT. YOU AND SILAAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

16. Miscellaneous

• Entire agreement. These Terms, together with the policies they incorporate, are the entire agreement between the parties regarding the Services.
• Changes. We may modify these Terms by posting the updated version with a new “Last updated” date. Material changes will be communicated through the Services or by email. Continued use after the effective date constitutes acceptance.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Notices. Legal notices will be sent to legal@silaar.com or to your account email.
• Severability; waiver. If any provision is held unenforceable, the remainder stays in effect. No waiver is effective unless in writing.
• Relationship. The parties are independent contractors. Nothing here creates a partnership, joint venture, or agency.

17. Contact

Silaar LLC
Silaar LLC 30 N Gould St, Ste R Sheridan, WY 82801 United States
Email: legal@silaar.com